How We Use Your Information

The General Data Protection Regulations (GDPR) has implemented changes which come into effect from 25th May 2018.  This requires us to update you on how we store and use your Personal Data that we collect about you when you place an order for a product/service.

Who are We?  S A Ownsworth T/A Andrew Ownsworth Fulbeck Farms (also encompassing Ownsworth’s Rapeseed Oil and Fulbeck Gardens Cottage & Vineyard) of Pottergate Farm, Pottergate Lane, Fulbeck, Grantham, Lincolnshire, NG32 3HP are committed to keeping all the information we hold about you secure private and confidential.   This Data Privacy Notice explains why we need to collect your personal details and what we do with them.  It also outlines the rights you have under current data protection legislation.

Privacy Data covers personal data provided to, or collected by us and held either electronically or on paper relating to any business dealings with  Andrew Ownsworth Fulbeck Farms; Ownsworth’s Rapeseed Oil or Fulbeck Gardens Cottage be that an organisation, employees of that organisation, staff or agents, or members of the public.

We hold data which has been provided to us or collected by us directly or through one of our authorised data processors in one of the following ways:

·         By our clients/customers/guests as part of our agreement to provide them with agricultural services, sales of rapeseed oil or wine, the booking of our self-catering holiday cottage

·         Through online and email or telephone enquiry

·         Through online research

·         Via social media

 

Please note we do not purchase any personal data.

 

Which details do we collect

 

We may collect the following personal information about our clients:

 

·         Name (title, forename(s) and surname

·         Company and job title

·         Contact details including postal address, landline or mobile number, email address, social media user name

Purposes for which Client Data is Used

The main reasons we use your information is to administer our services that you have requested us to do so or process your payments.  Access to this information is restricted to those limited people who need to access it.  Paper copies of invoices or contracts that store names on are kept in a locked and confidential area.  Again, this has only access granted to a limited number of people.

 

When do we collect these details?

At the time you contact us to purchase a service or make an enquiry.  You have the right to access any details which we may hold about you at any point.  Any questions regarding getting a copy of these details, please email: fulbeckfarms@gmail.com or write to us at our office address shown above.  You can ask us to correct any information which we hold about you which you believe is incorrect or erase personal data we hold about you which you feel we no longer need or require the information for.

How long do we keep your information for?

We keep your personal information where we have an ongoing legitimate or lawful need to do so.  The personal data which we store is kept for different amounts of time, depending on what it is we hold.  Account information and purchases are kept for a minimum of 7 years.  The data will be destroyed after this time frame.  As law changes, these time frames may also change.

Keeping each other informed

If we need to get in touch, we will call you, write to you by email or letter, send you a text message or contact you through one of our social media applications.  To make sure you can receive information and communications from us, please make sure you tell us whenever you change your name, address, telephone or mobile number or email.  You can opt out of marketing communication at any point by contacting us.

Changes to how we use your information

From time to time we may update this Data Privacy Notice.  You can contact us for our most recent edition.  If we make a significant change to how we use your information, we will let you know in advance.